1. Basic Policy

  • Our company complies with the Act on the Protection of Personal Information and other related laws and regulations. We have also established internal rules concerning the protection of personal information (hereinafter referred to as "Company Rules"), which we implement, maintain, and continuously improve.
  • We have established a management system for personal information protection and ensure that our officers and employees are fully aware of and comply with our Company Rules.
  • We handle personal information within the scope of the purposes explicitly stated to our customers. Furthermore, we do not disclose or provide personal information to third parties without the customer’s consent or unless there is a legitimate reason.
  • We strive to keep personal information accurate and up to date. We also work to prevent unauthorized access, leakage, loss, or damage to personal information and continuously improve and correct our information security measures.
  • We respond promptly and sincerely to inquiries or requests from customers concerning their personal information.

Established on December 20, 2024
Sakura Langurge UK
Representative Director: Miho Wagstaff

2. Purpose of Use of Personal Information

When we receive personal information from our customers, we will clearly specify the purpose of use in advance and use the information only within the stated scope. If it becomes necessary to use the personal information beyond the pre-notified purpose, we will notify the customer and obtain their consent before proceeding. The purposes of use of the personal information we hold are as follows:

Personal information about customers:

  • Business discussions and meetings with customers
  • Shipment of products, materials, etc.
  • Distribution of information regarding our services and events
  • Provision of customer support and maintenance services
  • Responses to inquiries and consultations
  • Provision of various membership-based services
  • Service development, survey implementation, and monitoring activities
  • Fulfillment of contracts

Personal information about job applicants:

  • Provision of recruitment information and contact with job applicants (including internship applicants)
  • Management of recruitment operations

3. Proper Acquisition of Personal Information

Our company obtains personal information through lawful and fair means.

4. Provision of Personal Information

We do not disclose or provide personal information to third parties except in the following cases:

  • When we have the customer’s consent
  • When required by law
  • When necessary to protect human life, body, or property and it is difficult to obtain the customer’s consent
  • When outsourcing the handling of personal information within the necessary scope to achieve the purpose of use
  • When business succession occurs due to a merger, company split, transfer of business, or other reasons

Regardless of the above, in cases where we determine it appropriate for our affiliated companies or agents to respond to service provision or inquiries, we may provide customer information such as address, name, and telephone number to the relevant affiliated company or agent. In such cases, customers may request the suspension of the provision of their personal information to these affiliated companies or agents.

5. Inquiries About Personal Information

For inquiries regarding the disclosure, correction, or deletion of personal information, please contact us through our inquiry form.

6. Other Matters

1. Access Information
For the purpose of providing better services, this website may collect access log information. Please note that this data collection is not intended to identify individual customers.

2. Use of Cookies
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